Warranty and repair processing

Our products are subject to the strictest quality requirements.
The advantage for you: We grant a 3-year guarantee on our appliances.

If, contrary to expectations, a device should nevertheless fail, we have solutions that guarantee you speed and safety.

Technical support

Phone: +49 6722 9965966 

You can reach us by phone: Mon. to Fri. from 8:00 am to 3:30 pm 
Or at any time by e-mail: support(at)wachendorff.de

Here you will receive free and competent support in personal contact as well as information on the further processing procedure, as more than 75 % of all cases can already be clarified by telephone.

Form ‘Request for a Return Number’

Please note that your return number will be created manually. This can take up to one working day. Provided that all the necessary information is available.